This Privacy Policy explains how Village Chimney Services Inc, doing business as Village Hearth and Home ("we", "us", "our"), collects, uses, and protects the information you provide when contacting us or opting in to text messages.
We collect only the information you voluntarily provide when contacting us or opting in to text messages, including:
We do not collect information from third-party sources for marketing purposes.
We use the information you provide only to:
We do not use your information for any form of advertising or promotional marketing.
Our text message program is entirely optional and is used only for transactional customer care related to your own service inquiry. Enrollment occurs only if you voluntarily provide your phone number through the chat widget on our sign-up page and agree to receive text messages.
Messages are sent from (707) 345-4476. Message frequency varies based on the status of your service request. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for support.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, trade, or otherwise transfer your personal information — including your phone number, opt-in status, or any information gathered through the text message program — to any third party for advertising, marketing, or promotional purposes.
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
You have the right to:
Our services and text message program are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent change.
Village Chimney Services Inc
DBA Village Hearth and Home
4949 Fulton Dr Ste A
Fairfield, CA 94534
Phone: (707) 429-0777
Email: villagechimney@aol.com